Al-Anakah

Introduction

At Al-Anakah, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information:

Name, email address, phone number
Shipping and billing addresses
Payment information (processed securely via payment gateways)
Order history and preferences

Automatically Collected Information:

IP address and browser type
Device information
Cookies and tracking technologies
Pages visited and time spent

How We Use Your Information

Process and fulfill your orders
Send order confirmations and updates
Improve our website and services
Personalize your shopping experience
Send promotional emails (with your consent)
Prevent fraud and enhance security
Comply with legal obligations

Information Sharing

We do NOT sell your personal information. We may share your information with:

Service Providers: Payment processors, delivery partners, email services
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or asset sale

Data Security

We implement industry-standard security measures to protect your information:

SSL encryption for all transactions
Secure payment gateway integration
Regular security audits
Restricted access to personal data
Data backup and recovery systems

Your Rights

You have the right to:

✓ Access your personal information
✓ Correct inaccurate data
✓ Request deletion of your data
✓ Opt-out of marketing communications
✓ Object to data processing
✓ Data portability

Cookies Policy

We use cookies to enhance your browsing experience. You can control cookie settings through your browser. Types of cookies we use:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand user behavior
Marketing Cookies: Used for targeted advertising

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

For any privacy-related questions or concerns:

📧 Email: privacy@alanakah.com

📞 Phone: +880 1886007827

📍 Address: 123 Main Street, Dhaka, Bangladesh